Transferring files between Android and macOS devices can be challenging due to the lack of native support. Android File Transfer simplifies this process, allowing seamless file sharing between macOS and Android devices via a USB connection. This article addresses what to do when Android File Transfer encounters issues on your Mac.
Setting Up Android File Transfer
- Download and Install: Start by downloading Android File Transfer from its official website. Once downloaded, locate the AndroidFileTransfer.dmg file in your Downloads folder, drag it to the Applications folder, and double-click to run the software.
- Connect via USB: Plug your Android smartphone into your Mac using a USB cable to initiate file transfers.
Troubleshooting Android File Transfer Issues
If you encounter problems with Android File Transfer, follow these steps:
- Check the USB Cable: Examine your USB cable for any bends, cuts, or damage. Consider using an alternative cable to rule out cable issues.
- Switch USB Ports: Try using a different USB port on your Mac, as the current port may be causing the problem.
- Update USB Preferences: After connecting your Android phone and Mac via USB, update USB preferences. If you encounter the error message “Can’t access device storage,” follow these steps:
- Swipe down from the top of your Android device to access notifications.
- Look for “Charging this device via USB” and tap it twice.
- Open USB preferences in the Settings application.
- Select “File Transfer” or “Android Auto” under “Use USB for” to make your Android device’s internal memory accessible via the USB cable.
- Keep your Android device unlocked during the transfer process.
- Close Applications Accessing USB: If updating USB preferences doesn’t resolve the issue, there may be applications on your Mac accessing USB devices. Closing or force-quitting applications like cloud backups (e.g., OneDrive, Dropbox, Google Drive) and built-in apps (e.g., Preview) can help. Identify the culprit application by closing them one by one.
- Uninstall Android File Transfer: If you suspect conflicting resources or cache issues, consider uninstalling Android File Transfer. Remove all residual files, restart your devices, and reinstall the application. This fresh start may resolve the problem.
- Update macOS: Ensure your Mac’s software is up to date by checking for and installing any available software updates. Updates can address bug issues, glitches, and compatibility problems with Android File Transfer.
In conclusion, Android File Transfer is a valuable tool for simplifying file transfers between Android and Mac devices. If you encounter issues, follow these troubleshooting tips to ensure seamless file sharing.